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Frequently Asked Questions​
When submitting a quote, having a really good detailed description about your project helps a lot. This can help us determine the software needs and the project timeline. If you have questions please go to the contact page and ask us a question.
This can vary. A conversation will be started the same week and while gathering a plan for the project and getting to know each other, a quote will be sent out within 2-3 days after project guidelines are set.
The support team is only open to ongoing projects, and can be reached at the email given out once a project is started.
Yes, please provide this is an email before submitting your quote. Contact us here
If the quote is signed and sent back, a project timeline will be created and the project beings. Simple as that.
It depends on how complicated the project is, but we usually don’t provide this feature. What we can provide sometimes is a similar application that is along the same lines as yours, that can provide a good visual for conversation.
As long as new features are not added, then the quote is valid for the next 6 months.
Yes, apart of every project plan is a 2 month period that small updates and bug fixes can be made with no extra cost.
If the quote doesn’t explain enough then a phone call or email can be requested to talk more on the quote.
The support team will get back to you very soon. No more than a day.
Yes. Please be detailed as possible when giving software requirements and we can make it happen.
Yes, if third party tools are required or make the building process easier and more secure, these steps will be taken.
Of course. This is prefered. This can be a minor update on your software or a completely different version if you have enough ideas that require a lot of code edits.